Questions we hear most.
If something is not covered here, email us at info@jobsureva.com and we will answer directly.
A virtual assistant is a skilled professional who works with you remotely to handle the tasks that fill your day, from inbox and scheduling to admin, bookkeeping, marketing, and more. You get the support of an assistant without the cost or commitment of a full-time hire.
We match you with a dedicated assistant who learns how you work and takes recurring tasks off your plate. That can mean managing your email and calendar, following up with leads and clients, keeping your books tidy, running your social media, or supporting projects. See the full list of services.
After a free consultation, most clients are matched and onboarded within a few business days. We learn how you work, set up communication, and start with the tasks at the top of your list.
Onboarding is simple. We confirm your priorities, get access to the tools you use safely, and capture how you like things done. The first week or two involves a little input from you, and it pays off for months.
No. Every plan is month to month with no minimum commitment. You can upgrade, downgrade, pause, or cancel with notice. We would rather the work earn your business each month.
Business owners, founders, executives, and busy professionals who are spending too much time on work that does not need them personally. If your week is full of admin and follow-up instead of the work that grows your business, a VA helps.
A good rule of thumb: if a task follows a process and does not require a decision only you can make, it can be delegated. That includes inbox and calendar management, scheduling, research, data entry, social media, content, customer follow-up, bookkeeping, lead research, and document prep.
Inbox and calendar management, appointment scheduling, follow-up with leads and clients, and routine admin. These are the biggest daily time-drains and the easiest to hand over cleanly.
Yes. Your assistant can triage email, draft replies in your voice, schedule meetings, protect your focus time, and make sure nothing important slips through.
Yes. They can plan and schedule posts, write captions in your voice, design simple graphics, reply to comments and messages, and send you a weekly report. You keep the strategy; they run the day to day. See marketing support.
Yes. Your assistant can send invoices, chase late payments, reconcile transactions, track expenses, and keep your numbers tidy so month-end stops being a scramble. See finance support.
Yes. They can gather options, summarize findings into a clear brief, build and clean lists, and keep your records and CRM up to date.
Yes. They can answer common questions, manage tickets and live chat, handle follow-ups, and keep your customers getting fast, friendly responses.
Yes, where it fits the role. Appointment setting, confirmation calls, and follow-up calls are common. We will scope what is appropriate for your business on the call.
Yes. They can build prospect lists, research contacts, set appointments, keep your pipeline updated, and prepare proposals from your templates. See sales support.
Yes. They can set up and maintain simple automations and AI-assisted workflows for repeatable tasks, so routine steps happen on their own. See automation support.
Keep the things only you can do: your vision and strategy, key relationships, final decisions, and the core work your clients hired you for. Hand off everything that surrounds them.
Yes. Real estate is one of our strongest areas: lead follow-up, CRM upkeep, appointment setting, listing coordination, transaction admin, and database touches. See what a real estate VA does.
Yes. We support order management, customer service, inventory coordination, product listing upkeep, and the admin that keeps an online store running.
Yes. We handle scheduling, client onboarding, inbox management, content support, and the back-office work so you can focus on clients and delivery.
Yes. We support patient intake scheduling, reminders, follow-ups, records admin, and routine coordination, handled with care and confidentiality.
Yes. We support document preparation, calendar and deadline management, client intake, and the administrative load that keeps a practice organized.
Yes. From project tracking and reporting to client coordination and inbox control, we help lean teams move faster without adding headcount.
We work with a wide variety of industries. The work behind most businesses is similar, admin, follow-up, scheduling, and coordination, so if you do not see yours, just ask. See industries we serve.
Yes. You work with a dedicated assistant who learns your business and your way of working, not a rotating pool of strangers.
We match on the work you need done, your industry, your working style, and the hours involved. We hire for education, real expertise, and reliability, so the match is about fit, not just availability.
Our assistants are experienced professionals selected for relevant skills, education, and a track record of reliability and ownership. We vet for the things that matter most: follow-through and clear communication.
Yes, that is the point of a dedicated match. Continuity is what lets your assistant get faster and more valuable over time.
Tell us and we will match you with another dedicated assistant and handle the transition, so you are never left stuck or forced to re-onboard from scratch.
We arrange backup cover so your work keeps moving. You are never left without support because one person is away.
Yes. As your needs grow, we can add support or scale your hours. Many clients start with one assistant and expand once they see the difference.
Our plans start from $250 a month, with tiers based on the hours and support you need. You pay for a dedicated assistant and the hours you use, without the overhead of a hire. See the full cost breakdown or view packages.
No. There is no setup or registration fee. You choose a plan and we get you matched and started.
Yes. Unused hours carry over to the following month, so a slow week never means wasted money.
We will let you know as you approach your limit. You can simply move up to a plan with more hours, and any rolled-over hours are used first.
Anytime. Upgrade, downgrade, or adjust your hours as your needs change. You are never locked into a tier.
Yes. Plans are month to month with no long-term contract. Cancel with notice and you are done, no penalties.
Plans are billed monthly by card. You will have a simple, predictable monthly cost with no surprises.
You get clear visibility into how your hours are used, so you always know where your time and money are going.
We work in whatever tools you already use, email, Slack, WhatsApp, Asana, Notion, or something else. You will not have to learn a new platform to work with us.
Yes. Your assistant adapts to your systems and software rather than forcing you onto theirs. We work inside your stack.
We work primarily in US business hours and serve clients across the United States, Canada, the United Kingdom, and Australia. Overlap hours are agreed during onboarding so you know exactly when your assistant is available.
Coverage is set to fit your business and your plan. If you need weekend or specific-hours support, we will arrange it during onboarding.
We capture how you like things done during onboarding and build simple SOPs as we go, so your assistant follows your way of working, not a generic one. Learn how SOPs help.
Where it helps and where you are comfortable, yes. Used well, AI tools speed up routine work, while your assistant keeps judgment, quality, and your voice in human hands.
Yes. We treat everything you share as confidential and handle your credentials, documents, and data with the same care you would. Confidentiality is built into how we work.
Yes. A formal non-disclosure agreement is available for clients who need one, and our standard agreement includes confidentiality on both sides.
Yes, when done properly. We recommend a password manager so you can grant access without revealing raw passwords, and you can revoke access at any time.
Our assistants work remotely and are matched to serve your time zone and needs. What matters is the quality of the work and the fit with your business.
If the hours you get back are worth more than the plan costs, it pays for itself, and for most owners spending real time on busywork, it is not close. The bigger return is focus, momentum, and your evenings back. Read the honest breakdown.
With a freelance marketplace, you do the screening, vetting, managing, and replacing yourself. With JobSure, you get a vetted, dedicated assistant plus backup cover and a managed relationship, so you spend your time on your business, not on managing a hire.
If you cannot clearly fill 40 hours a week with dedicated work, a virtual assistant usually makes more sense, for less cost and less risk. See the full comparison.
We serve business owners across the United States, Canada, the United Kingdom, and Australia.
Ask us directly.
Email info@jobsureva.com or book a free call. We are happy to answer anything before you commit to a thing.
Ready to get started?
Book a free 30-minute call. No commitment, no pitch. Just a conversation about what you need.